14+ tips for rewarding employees for great customer service

Appreciating your customer service agents is crucial for them to stay motivated at work.

With a fair system of rewards, you can encourage your customer service repersentatives to go above and beyong for customer satisfaction. And it’s not only that — rewards can also help you improve employee satisfaction and retention overall, which always has a positive effect on business outputs.

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“Kaizo is an essential part in getting that awareness and finding root causes for areas that we can improve, and then trying to improve on that. ”

"The plan of action is something we missed before Kaizo. We now have the agendas and those performance insights. We can really delve into the data and put something in place to say: this is where we’re going to go, this is where you need help."

"We’ve scaled our QA process from rating 3-5 tickets each week per agent to reviewing more than 5,000 conversations every month"

"The advantage of working with Kaizo is that we now have a clear view on our global achievements and quality results"

"I can’t imagine my life without Kaizo. it’s a must-have for a Customer Service Team Lead"

14+ tips for rewarding employees for great customer service

Appreciating your customer service agents is crucial for them to stay motivated at work.

Take Kaizo for a spin today for free!