Choose your plan
In the next step, you can select the number of user licenses. User licenses = number of users activated in Kaizo.
Note: Kaizo user licenses are not linked to Zendesk/Salesforce user licenses.
Insight
<25 Seats
Insight includes:
- QA workflows
- Performance metrics & dashboards
- AI summaries and on-demand transcription
- Coaching
- Ready-to-use QA scorecard
- Gamification & missions
- Assignments, calibration and challenges
Intelligence
Seats
Everything in Insights, plus:
- Autopilot QA
- AI Coaching cards
- Custom automated QA criteria
- Optimal AI model per functionality
- Automated BI exports
- Extended AI insights
- Dedicated CSM and AM
- Annual business reviews
Enterprise
Seats
Everything in intelligence, plus:
- Third party integrations
- Custom dashboards & Data Filtering
- Custom data retention and storage location
- White-glove onboarding and AI workshops
- Quarterly business reviews
- Enterprise support SLAs
- Audit logs
- Product roadmap influence
