Choose your plan
In the next step, you can select the number of user licenses. User licenses = number of users activated in Kaizo.
Note: Kaizo user licenses are not linked to Zendesk/Salesforce user licenses.
Insight
5-25 Seats
Insight includes:
- Autopilot QA
- Performance metrics & dashboards
- AI summaries and on-demand transcription
- Coaching
- Ready-to-use QA scorecard
- 10 custom automated criteria
- Gamification & missions
- Assignments, calibration and challenges
Intelligence
<26 Seats
Everything in Insights, plus:
- AI Coaching cards
- Optimal AI model per functionality
- 25 custom automated QA criteria
- Automated BI exports
- Extended AI insights
- Dedicated CSM and AM
- Annual business reviews
Enterprise
Seats
Everything in intelligence, plus:
- Third-party integrations
- Custom dashboards & Data Filtering
- Custom data retention and storage location
- 50 custom automated QA criteria
- White-glove onboarding and AI workshops
- Enterprise support SLAs
- Audit logs
- Product roadmap influence
