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Which Plan Is Right For You?

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Free For Life

Starter

$0 per agent/per month

For Real-Time Performance Monitoring

  • Up to 10 agents
  • A 360-degree view of teams and agent performance
  • Coach your agents to improve quality
  • Agents always know how well they are doing
  • Personal coaching space to improve agents' performance
  • A complete picture of your team's performance, no matter what channel customers use
  • Easily evaluate the quality of your agents' performance across criteria you define
Most Popular Option

Growth

$ 12 per agent/per month

For Performance Coaching and Improvement

  • Everything in Starter
  • Add as many agents as you like
  • Set goals, make them transparent, establish alignment and help your agents perform better
  • A holistic view of your team's QA performance/stats
  • Easily identify where your team needs coaching
  • A central hub for performance alerts, follow-ups, action items
  • A complete view of your team's accomplishments towards goals
For Custom Performance Coaching

Business

$ 29 per agent/per month

For Unified Performance Journey

  • Everything in Growth plan
  • Personalized Onboarding
  • Unlimited QA templates
  • Data Export for QA, Agent and Team Scorecard
  • Customer Roles
  • Auto-Alert Rules
  • Inbox Tagging
  • Custom Missions & Templates
  • Proactive Missions & Management Screen
  • QA Expert Insights
  • Notification Configuration and Export
  • Challenge Feature
  • Customized Contracts
Features
Starter
Growth
Business
Up to 10 agents
A 360-degree view of teams and agent performance
Coach your agents to improve quality
Agents always know how well they are doing
Personal coaching space to improve agents' performance
A holistic view of your team's QA performance
Identify where your team needs coaching
Add as many agents as you like
Set goals, make them transparent, establish alignment and help your agents perform better
A complete picture of your team's performance, no matter what channel customers use
Evaluate the quality of your agents' performance across criteria you define
Central hub for performance alerts, follow-ups, action items
Complete view of your team's accomplishments towards goals (Coming Soon)
Unlimited QA templates
Data Export for QA, Agent and Team Scorecard
Customer Roles
Auto-Alert Rules
Inbox Tagging
Team House Customer Templates
Team House Auto-Coaching Items
Team House Performance Insights
Custom Missions & Templates
Proactive Missions & Management Screen
QA Expert Insights
Notification Configuration and Export
Challenge Feature
Custom Contracts

Ready to start?