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🦸🏽Leverage coachable moments with our latest enhancements.🦸🏻‍♀️ Check them out

Which Plan Is Right For You?

Try now for free | No credit card required | Billed in local currency

Free For Life

Starter

$0 per agent/per year

For Real-Time Performance Monitoring

  • Up to 5 agents
  • A 360-degree view of teams and agent performance
  • Coach your agents to improve quality
  • Agents always know how well they are doing
  • Personal coaching space to improve agents' performance
  • A complete picture of your team's performance, no matter what channel customers use
  • Easily evaluate the quality of your agents' performance across criteria you define
Most Popular Option

Growth

$ 144 per agent/per year

For Performance Coaching and Improvement

  • Everything in Starter
  • Unlimited agents
  • Set goals, make them transparent, establish alignment and help your agents perform better
  • A holistic view of your team's QA performance/stats
  • Easily identify where your team needs coaching
  • A complete view of your team's accomplishments towards goals (Coming Soon)
  • A central hub for performance alerts, follow-ups, action items (Coming Soon)
For Custom Performance Coaching

Business

$ 348 per agent/per year

For Unified Performance Journey

  • Unlimited agents
  • Everything in the Growth plan
  • Unlimited QA templates
  • Data Export for QA, Agent and Team Scorecard
  • Customer Roles
  • Auto-Alert Rules
  • Inbox Tagging
  • Custom Missions & Templates
  • Proactive Missions & Management Screen
  • QA Expert Insights
  • Notification Configuration and Export
  • Challenge Feature
Features
Starter
Growth
Business
Up to 5 agents
A 360-degree view of teams and agent performance
Coach your agents to improve quality
Agents always know how well they are doing
Personal coaching space to improve agents' performance
Unlimited agents
Set goals, make them transparent, establish alignment and help your agents perform better
A complete picture of your team's performance, no matter what channel customers use
Evaluate the quality of your agents' performance across criteria you define
A holistic view of your team's QA performance
Identify where your team needs coaching
Complete view of your team's accomplishments towards goals (Coming Soon)
Central hub for performance alerts, follow-ups, action items (Coming Soon)
Unlimited QA templates
Data Export for QA, Agent and Team Scorecard
Customer Roles
Auto-Alert Rules
Inbox Tagging
Team House Customer Templates
Team House Auto-Coaching Items
Team House Performance Insights
Custom Missions & Templates
Proactive Missions & Management Screen
QA Expert Insights
Notification Configuration and Export
Challenge Feature

Ready to start?