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🦸🏽Leverage coachable moments with our latest enhancements.🦸🏻‍♀️ Check them out

Which Plan Is Right For You?

Try now for free | No credit card required | Billed in local currency

Free For Life

Starter

$0 per agent/per month

For Real-Time Performance Monitoring

  • Up to 5 agents
  • A 360-degree view of teams and agent performance
  • Coach your agents to improve quality
  • Agents always know how well they are doing
  • Personal coaching space to improve agents' performance
  • A complete picture of your team's performance, no matter what channel customers use
  • Easily evaluate the quality of your agents' performance across criteria you define
Most Popular Option

Growth

$ 12 per agent/per month

For Performance Coaching and Improvement

  • Everything in Starter
  • Unlimited agents
  • Set goals, make them transparent, establish alignment and help your agents perform better
  • A holistic view of your team's QA performance/stats
  • Easily identify where your team needs coaching
  • A central hub for performance alerts, follow-ups, action items
  • A complete view of your team's accomplishments towards goals (Coming Soon)
For Custom Performance Coaching

Business

$ 29 per agent/per month

For Unified Performance Journey

  • Unlimited agents
  • Everything in the Growth plan
  • Unlimited QA templates
  • Data Export for QA, Agent and Team Scorecard
  • Customer Roles
  • Auto-Alert Rules
  • Inbox Tagging
  • Custom Missions & Templates
  • Proactive Missions & Management Screen
  • QA Expert Insights
  • Notification Configuration and Export
  • Challenge Feature
Features
Starter
Growth
Business
Up to 5 agents
A 360-degree view of teams and agent performance
Coach your agents to improve quality
Agents always know how well they are doing
Personal coaching space to improve agents' performance
A holistic view of your team's QA performance
Identify where your team needs coaching
Unlimited agents
Set goals, make them transparent, establish alignment and help your agents perform better
A complete picture of your team's performance, no matter what channel customers use
Evaluate the quality of your agents' performance across criteria you define
Central hub for performance alerts, follow-ups, action items
Complete view of your team's accomplishments towards goals (Coming Soon)
Unlimited QA templates
Data Export for QA, Agent and Team Scorecard
Customer Roles
Auto-Alert Rules
Inbox Tagging
Team House Customer Templates
Team House Auto-Coaching Items
Team House Performance Insights
Custom Missions & Templates
Proactive Missions & Management Screen
QA Expert Insights
Notification Configuration and Export
Challenge Feature

Ready to start?