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Interviews, research and best practices from world leaders in customer support. No sales pitches, just unique insights we collect from your peers to help you provide better customer service

Scaling Success

How 10 of Europe's fastest-growing startups overcame the challenges of scaling and took their customer support to another level

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Operational Efficiency

The leading customer support experts in the e-commerce industry share their tips and best practices for boosting operational efficiency in peak and low periods.

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