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💡 New report dropped: 2024 Customer Service Statistics. Grab this free ebook now.

Challenge agents to reach new heights

Fuel agent success with personalized goals, transparent communication, and effortless tracking. And let AI do most of the work for you.

70,000+ users worldwide. Join now.

Set personalized goals with AI Missions

-> Optimize goal setup with AI-powered recommendations, giving personalized and challenging Missions to each agent.

-> Let Kaizo’s AI generate Empathy-based Missions to give your agents goals that stem from their own performance. 

-> Empower agents with purposeful objectives that go beyond repetitive tasks to drive motivation and engagement.

Provide clear KPIs and focus points

-> Communicate company KPIs and individual focus points to ensure alignment with organizational objectives.

-> Foster a sense of purpose by helping agents understand their contribution to the bigger picture.

-> Give agents a clear roadmap to success, aligning their efforts with organizational goals.

Simplify performance evaluation

-> Track personal or team achievements directly inside Zendesk, no need to switch platforms.

-> Streamline performance evaluation by accessing all relevant data within your work environment

-> Foster a data-driven culture by giving agents real-time visibility into their progress, promoting accountability and self-motivation.

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