Team & Culture

Managing an omnichannel strategy in times of crisis with Pitzi & TOTVS

5 mins

Operational efficiency: The ultimate guide for E-commerce support managers

10 mins

Outsourcing vs In-house: How Kaizo can help you scale your customer support team

7 mins

Why customer support agents need to set their own goals

5 mins

How Kaizo can help you develop a successful career in customer support

6 mins

INDUSTRY SNAPSHOT: Miro’s customer support team are showing the tech industry how to scale

7 mins

13 tips from customer support managers on how to manage your remote team

5 mins

12 things we do at Kaizo to boost engagement while working remotely

4 mins

Employee retention in customer support: A 7-step guide

4 mins

Customer Service: Outsourcing vs In house

5 mins

Making the most of a tech conference

4 min read