
Q2 2024 Highlight: AI Coaching for personalized, scalable feedback
Over the past few months, we have been dedicated to pushing the boundaries of what AI can do for customer support. As teams grow, maintaining

Over the past few months, we have been dedicated to pushing the boundaries of what AI can do for customer support. As teams grow, maintaining

You can now access Kaizo’s AI powerhouse for support management on Salesforce AppExchange! One of the most popular support management platforms on the market, Kaizo,

[It’s all things AI over here!] Lean in closer, folks! We’ve got some juicy gossip straight from the Kaizo Village! There’s a flurry of excitement

Data is powerful, but it’s also vulnerable. When customer data is in your hands, you are potentially putting yourself at risk of a cyberattack that

A shift in the market As we are all aware, 2020 was a year like no other. We saw virtually the entire business world take

Most customer support Team Leads today use a series of complicated dashboards and spreadsheets to assess and take action on their team’s performance. Whilst these

Led by Gradient Ventures (Google’s AI fund) & Partech; Christoph Auer-Welsbach, former Partner at IBM Ventures, Joins as Co-Founder Amsterdam, the Netherlands– March 26, 2020 –

We’re excited to announce that as of March 23, 2020, we have a new name and brand identity: Why did we change our name?

We are excited to announce that Ticketless has been accepted into the Zendesk for Startups incubation program. Together with two other young startups, Greenfly.ai and