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Support Heroes Podcast

Join us on a quest for knowledge led by customer support
trailblazers. We’ve gathered interviews, extensive research, and
field-tested best practices to arm you with invaluable insights.

Customer service best practices in the insurance industry

How to make an acquisition in customer service successful

The power of support ticket classification and how to get started

3 Simple but effective tips for customer service managers

How to leverage customer service KPIs with MURAL’s DoS

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