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💡 New report dropped: 2024 Customer Service Statistics. Grab this free ebook now.

Manual QA is in the past. Auto QA is bigger, faster, better. Try now!

best level ai alternative

Use Kaizo’s Auto QA to maximize rating efficiency without increasing headcount. Set your quality standards to kick-off the ratings and take full control of the process!

70,000+ users worldwide. Join now.

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Maximize rating efficiency with AI

-> Auto QA rate 100% of tickets in real time
-> Sort tickets by Sentiment & Empathy levels
-> Analyze root causes to instantly detect issues
-> Skim GPT-generated conversation summaries
-> AI-filter tickets by any criteria you need

Give agents automated feedback​

-> Provide agents with automated feedback on their performance
-> Encourage team-wide engagement with insights for collective learning and enhancement
-> Gain a 360-degree view of agent performance through Auto QA

AI feedback for QA

Minimize metric analysis time

-> Review performance drill-ins to spot issues fast
-> Easily detect underperformers and plan coaching
-> Quickly compare team vs individual outcomes
-> Create accurate reports in a few clicks

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