Get top-tier AI with Kaizo — now featuring models like Claude 3.5 Sonnet and GPT4o. Try them and pick your favorite!
Use Kaizo’s Auto QA to maximize rating efficiency without increasing headcount. Set your quality standards to kick-off the ratings and take full control of the process!
-> Auto QA rate 100% of tickets in real time
-> Sort tickets by Sentiment & Empathy levels
-> Analyze root causes to instantly detect issues
-> Skim GPT-generated conversation summaries
-> AI-filter tickets by any criteria you need
-> Provide agents with automated feedback on their performance
-> Encourage team-wide engagement with insights for collective learning and enhancement
-> Gain a 360-degree view of agent performance through Auto QA
-> Review performance drill-ins to spot issues fast
-> Easily detect underperformers and plan coaching
-> Quickly compare team vs individual outcomes
-> Create accurate reports in a few clicks
