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Transforming performance management

What we do at Kaizo

We empower customer support teams to be more efficient, engaged and productive, so they can exceed their customers' expectations.

  • Founded in Amsterdam

    2018

  • Countries represented by team

    11

  • Languages spoken in our team

    17

  • Ambitious team of

    20+

In today’s digital environment, the biggest challenge for modern organizations is to effectively manage & advance team performance.

We solve that challenge by providing a unified performance management platform to facilitate team improvement from the bottom up.

How we do it

We use the power of real-time data, AI and gamification to enable teams to be more informed, engaged, and productive in their digital work environment.

  • Real-time insights accelerate proactive performance improvement
  • Scalable AI guides team’s towards making a data-driven impact on their company
  • Gamification creates an engaging & motivating digital work environment
  • Ticket events processed

    2B

  • Ticket metrics processed daily

    60M

  • Support heroes on our platform

    10K

Named on  list of Top 25 machine learning startups to watch in 2020

#1 gamification app on Zendesk marketplace

200% growth in 2020

Customers in 82 countries

Trusted by the world's leading customer support teams

30%

increase of Tickets Solved

50%

of time saved on assessment

15%

increase in agent productivity

We are hiring

We're a team of 20+ ambitious Ninjas. We doubled the size of our team in the last 10 months and are looking for more strong-minded people to join us on our–– journey!