Hot off the press!📚 Our new e-book 'The ‘DO NOT’ checklist for building QA scorecards' is available for free now 🚀
We empower customer support teams to be more efficient, engaged and productive, so they can exceed their customers' expectations.
Founded in Amsterdam
Countries represented by team
Languages spoken in our team
Ambitious team of
In today’s digital environment, the biggest challenge for modern organizations is to effectively manage & advance team performance.
We solve that challenge by providing a unified performance management platform to facilitate team improvement from the bottom up.
We use the power of real-time data, AI and gamification to enable teams to be more informed, engaged, and productive in their digital work environment.
Ticket events processed
Ticket metrics processed daily
Support heroes on our platform
Named on 
list of Top 25 machine learning startups to watch in 2020
#1 gamification app on Zendesk marketplace
200% growth in 2020
Customers in 82 countries
“We love Kaizo! It creates, a previously unseen, fun component in everyday work. The CC Experts are challenged and develop their skills further through the medium of game. Also, it is an excellent tool to track and measure performance on individual as well as on team level.“
“Kaizo has enabled us to see in real-time how engaged our agents are and helped us to monitor their productivity. This has helped us identify where agents need additional help, improve the quality of our tickets and impress our customers! The app allows our management team to proactively see faster than other reporting tools, making it easier to manage agents both internally and remotely. Definitely worth a download!“
“Kaizo made sure I could throw all of our spreadsheets in the trashcan. It has already saved me a lot of time and will save me even more in the future. I also really like the look-and-feel,. It's a well-thought-out app.“
increase of Tickets Solved
of time saved on assessment
increase in agent productivity
We're a team of 20+ ambitious Ninjas. We doubled the size of our team in the last 10 months and are looking for more strong-minded people to join us on our–– journey!
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