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Transforming performance management

What we do at Kaizo

We empower customer support teams to be more efficient, engaged and productive, so they can exceed their customers' expectations.

  • Founded in Amsterdam


  • Countries represented by team


  • Languages spoken in our team


  • Ambitious team of


In today’s digital environment, the biggest challenge for modern organizations is to effectively manage & advance team performance.

We solve that challenge by providing a unified performance management platform to facilitate team improvement from the bottom up.

How we do it

We use the power of real-time data, AI and gamification to enable teams to be more informed, engaged, and productive in their digital work environment.

  • Real-time insights accelerate proactive performance improvement
  • Scalable AI guides team’s towards making a data-driven impact on their company
  • Gamification creates an engaging & motivating digital work environment
  • Ticket events processed


  • Ticket metrics processed daily


  • Support heroes on our platform


Named on  list of Top 25 machine learning startups to watch in 2020

#1 gamification app on Zendesk marketplace

200% growth in 2020

Customers in 82 countries

Trusted by the world's leading customer support teams


increase of Tickets Solved


of time saved on assessment


increase in agent productivity

We are hiring

We're a team of 20+ ambitious Ninjas. We doubled the size of our team in the last 10 months and are looking for more strong-minded people to join us on our–– journey!