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Keep your team engaged and focused
When we have a heavy backlog, it’s super important to be able to quickly overview how our team is performing. With Kaizo, we can track our comments per hour in real-time and use this for data-driven forecasting
The plan of action is something we missed before Kaizo. We now have the agendas and those performance insights. We can really delve into the data and put something in place to say: this is where we’re going to go, this is where you need help.
With Kaizo we increased our output by 30% in just a few months, and have cut our First Reply Time by 50%.
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