Get top-tier AI with Kaizo — now featuring models like Claude 3.5 Sonnet and GPT4o. Try them and pick your favorite!

You haven't seen
quality assurance performance coaching agent engagement performance analytics like this before

Join our AI powerhouse for QA, instant insights, impactful coaching, and gamified engagement.
Exclusive for Zendesk & Salesforce users.

2 min install
No data stored

70,000+ users worldwide. Join now.

Resolution Time down by


CSAT up to


Ticket Processing up by


AI-powered Quality Assurance

100% of tickets rated

-> Auto QA rate 100% of tickets in real time
-> Sort tickets by Sentiment & Empathy levels
-> Analyze root causes to instantly detect issues
-> Skim GPT-generated conversation summaries
-> AI-filter tickets by any criteria you need

Real-time Performance Insights

Minimal metric analysis time

-> Review performance drill-ins to spot issues fast
-> Easily detect underperformers and plan coaching
-> Quickly compare team vs individual outcomes
-> Create accurate reports in a few clicks

Performance Coaching

Agents trained for success

-> Pinpoint root causes of negative results
-> Build data-driven improvement roadmaps
-> Develop a continuous feedback loop using AI
-> Tell your team where, why, and how to improve
-> Take full control of the coaching cycle

Agent Motivation

Peak performance at all times

-> Easily keep agents engaged with gamification
-> Motivate agents with AI-generated goals
-> Celebrate successes and give out in-app rewards
-> Build and manage an engaged workforce

Try Kaizo on...