Customer Support Meetup

Keeping service levels high during peak time & fighting backlog

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Keeping service levels high during peak time & fighting backlog

This time, the global customer support heads of the two fast-growing tech startups PICNIC & MIRO share their insights on successfully fighting tickets backlog & keeping service levels high during peak time.

Become part of this interactive session and engage with your peers in customer support!


  • Introduction to the virtual meetup (5 min) – Kaizo
  • Panel Session with both speakers (30 min)
  • Q&A ( 10 min)

The virtual meetup is free but the registration is necessary.

This virtual meetup is a part of event series run by global Customer Support Heroes community. Our main goal is to offer customer support professionals an opportunity to discuss key topics related to the customer experience industry, exchange experiences and best practices and to showcase what makes Customer Support Heroes.