SOC2 Certified

Better support means customers who stay

Turn your conversation data into an asset beyond standard customer service quality assurance. Kaizo is your AI tool to understand and improve the most critical touch points in a customer journey.

Trusted by Global Brands

Custom AI for your team

We customize our AI
to your priorities

  • AutoPilot offers 100% search coverage
  • Tailor our AI to your quality needs, so every performance gap is immediately uncovered for effective risk-reduction
  • Fast implementation with fully-assisted setup for enterprise

Automating your
entire QA workflow

  • Reduce manual QA work by 80%
  • Automated QA to guide your quality assurance
team with an airtight workflow
  • Immediate AI analysis of your support conversations
  • Free up QA manager capacity for strategic work

With insights previously

lost in noise

  • Reduce escalations & churn through immediate identification
  • Understand both the bigger picture and the smaller details to improve CX
  • Bridge the divide between customer feedback and company operations with actionable data to increase customer loyalty

To make your team perform
like they never have before

  • Immediate AI-assisted feedback on performance
  • Surface root cause issues in real-time
  • Motivate your agents with actionable examples and a clear path to excellence

Kaizo's impact

Your data deserves protection

The technology behind
better support insights

We’ve built Kaizo on a foundation of rigorous security standards:
SOC 2 certified, ISO 27001 certified, GDPR compliant, and continuously monitored by Secureframe. From encryption to access controls, every conversation analysis happens within a security framework designed for the world’s most demanding organizations.

Your stack, your choice

You’re never tied to a single AI provider or technology approach. Switch models without migration pain. Upgrade without replatforming. Select optimal models within Kaizo for your specific requirements, and every AI breakthrough becomes yours automatically.

Privacy-first architecture

This means regulators see exactly what they need: clean separation between your data and every AI model. From encryption to access controls, every conversation analysis happens within a security framework designed for the world’s most demanding organizations.

Get started today

From first look to full implementation in days, not months. See how quickly Kaizo can start delivering support insights for your team.

Kaizo
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