Evaluate and improve your team's performance with unified and actionable real-time insights, QA and gamification
2 min out-of-the-box install & full integration into 
50+ ratings on marketplace
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Analyse performance with real-time agent & team metrics, dashboards and trends
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Improve service quality with advanced QA integrated into your processes
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Empower agents to understand and proactively improve their performance
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Achieve your department goals and lower your operating costs
Automate your busy work & improve agent performance while working remotely
Improve your skills, get rewarded for your work & have a bit of fun while doing it
We looked at a few different performance management tools, but nothing came close to Kaizo. It's the whole package, all in one place. With Kaizo we massively improved our employee engagement and increased our CSAT by 7% in just 4 months.
We have been working with Kaizo for about 6 months now. For me, the most important thing is that our feedback is always taken into consideration and adjustments are often made right after reviewing the requests. All in all a great app!
With Kaizo we increased our output by 30% in just a few months, and have cut our First Reply Time by 50%. Highly recommend for any teams looking to take their support to the next level.
Increase Tickets
Solved by 30%
Save 50% of your time on team assessment
Boost your service quality by 11%
Supercharge agent productivity by 15%
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