2024 Customer Service Statistics Report
To help you remain on top of everything, we’re digging into the most impactful customer service statistics that are bound to make 2024 a more challenging, yet exciting year.
These stats are organized according to the most popular trends and insights you’re likely to bump into, starting with popular technology innovation updates. Towards the end of our rundown, we’re also looking at what’s likely to influence customers as well as agent performance in 2024.
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