Teams that stopped sampling.
Support leaders who moved from reviewing a handful of tickets a week to scoring every conversation, and what changed once they could see all of it.
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Every story
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Fintech How Capital.com grew support from 7 agents to 57
- 57
- agents, up from 7
- 17.43%
- CSAT increase
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E-commerce How END. built their best-performing support team
- +5%
- CSAT month on month
- 66%
- faster resolution
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BPO How EverHelp scaled QA coverage by 270%
- 270%
- more QA coverage
- 280%
- more tickets handled per hour
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E-commerce How Foot Locker Europe cut resolution time by 75%
- 75%
- faster resolution
- 37%
- faster reply time
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Gaming How GAMING1 doubled ticket processing while raising quality
- 2x
- ticket processing
- 77.65%
- CSAT, up from 70.45%
-
E-commerce How Marley Spoon scaled support from 15 to 150 people
- 15 → 150
- support experts
- 8
- countries served
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Gaming How SteelSeries cut QA time in half using AI
- 50%
- less QA time
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Fintech How Trading 212 reached 93% CSAT through hypergrowth
- 93%
- CSAT
- 200%+
- team growth handled
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SaaS How Truecaller cut performance analysis by 75%
- 75%
- faster performance analysis
- 20+
- manager hours saved per week
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Trusted by global support teams