Integration
Native integration with Service Cloud. Every case scored against your own quality criteria, with the evidence attached.
Built and maintained by us, not a third party
Trusted by global support teams
Setup
Kaizo connects to Salesforce directly and pulls cases as they resolve, scoring each one against the criteria you defined.
For enterprise
Custom criteria, custom data retention and storage location, audit logs and enterprise SLAs are all available where a Salesforce deployment usually needs them.
50%
less QA time
“Our tickets can be long and complex. AI has been a life-saver in our experience.”
SteelSeries
75%
faster resolution
“Kaizo is an essential part of finding the root causes of areas we need to improve, then improving on that.”
Foot Locker
FAQ
Service Cloud. Tell us about your configuration and we will confirm fit before you commit to anything.
We do. Both our integrations are built and maintained in-house rather than by a third party, which is why the list is short.
Yes, on Enterprise, custom data retention and storage location are part of the plan.
We will connect to a sample of your real conversations and score them against your own criteria.
Trusted by global support teams
