5 customer service email templates + PRO tips

Customers hate robotic emails from customer service teams. In most cases, they don't even open those. But it doesn't have to be like that.

In this guide, you will learn how to create emails customers will enjoy reading; how to make them welcoming and engaging so that email becomes one of your go-to channels to ensure brand loyalty.

We’re committed to your privacy. Kaizo uses the information you provide to us to contact you about our relevant content and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.

“Kaizo is an essential part in getting that awareness and finding root causes for areas that we can improve, and then trying to improve on that. ”

"The plan of action is something we missed before Kaizo. We now have the agendas and those performance insights. We can really delve into the data and put something in place to say: this is where we’re going to go, this is where you need help."

"We’ve scaled our QA process from rating 3-5 tickets each week per agent to reviewing more than 5,000 conversations every month"

"The advantage of working with Kaizo is that we now have a clear view on our global achievements and quality results"

"I can’t imagine my life without Kaizo. it’s a must-have for a Customer Service Team Lead"