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The customer support blog

Expert advice, proven techniques, and inspiring
stories for high-performing support teams
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We asked 5 customer support managers how they stay productive working in a startup

October 7, 2019

Why a high first reply time isn’t always a bad thing

October 7, 2019

Why Internal Quality Rating is the tool you should be using

October 7, 2019

Making the most of a tech conference

September 6, 2019

5 ways to instantly improve your customer support team performance

September 6, 2019

Customer Service, Artificial Intelligence and Gamification walk into a bar

September 6, 2019
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