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Customer totality & support storytelling with Sue Morris
December 17, 2020
Scaling through the pandemic with Stephanie Wohl
December 11, 2020
Customer support from scratch with Queen Joseph
December 4, 2020
Tips for hiring & management in customer support with Oleg Krasnov
November 27, 2020
Diagnosing symptoms of success with Jan Brenneke
November 20, 2020
How to manage a customer service team with Petra Hageman
November 17, 2020
Building a career in support with Heidi Elhawary
November 16, 2020
The winning customer support philosophy with Benedikt Dormann
November 13, 2020
How Truecaller cut their performance analysis process by 75% with Kaizo
November 9, 2020
Get performance insights at a glance with Team Scorecard
October 28, 2020
Why NRR is the most important KPI your team isn’t using correctly
October 28, 2020
A 3-step guide to reducing your team’s customer contact rate
August 12, 2020
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