The customer support blog

Expert advice, proven techniques, and inspiring
stories for high-performing support teams

5 best Scorebuddy alternatives for advanced support management in 2024

January 19, 2024

What is Auto QA? A beginner-friendly guide from Kaizo

January 15, 2024

Best performance management tools to empower customer support teams

January 14, 2024

5 AI tools for quality assurance to upgrade your workflows

November 16, 2023

Breaking! Kaizo supercharges Salesforce with AI-driven Quality Assurance solutions for large support teams

November 14, 2023

Kaizo vs MaestroQA: Who’s leading the QA & performance management game?

October 19, 2023

How SteelSeries utilizes Kaizo’s AI to cut QA time by 50%

October 3, 2023

Kaizo vs ZenDesk QA (formerly Klaus): Which is best for large support teams?

September 26, 2023

How does root cause analysis drive quality assurance and agent performance?

September 20, 2023

5 best support AI tools for service teams to boost performance in 2023

September 20, 2023

7 “best-in-class” customer service quality assurance software in 2023

September 20, 2023

Getting started with Automated Quality Assurance for customer support

September 15, 2023